We’ve made some big improvements to Pipedrive over the last month. Smart Docs enables Advanced, Professional and Enterprise users to better manage their documentation processes, while our new Mentions and Comments feature keeps teams better informed.
We’ve upgraded, tiered and renamed our Sales Docs feature, creating Smart Docs Basics (now out of Beta!) for our Advanced Plan users and Smart Docs Pro for our Professional and Enterprise users
Smart Docs Basics includes the following features:
Smart Docs Pro includes all of the above plus the following additional features:
Check out the new Smart Docs feature here.
Want to notify a team member about something that has changed in Pipedrive? Your colleagues will now be notified if you use the ‘@’ symbol and that colleague’s name in an update you’ve made to Pipedrive or a note you’ve added to a Pipedrive entry.
When you use the @ symbol to tag someone else, a selection of your team members’ names will appear in a drop-down list, making it quicker for you to find the person you are looking for.
Users tagged in a mention can reply by posting a comment on the note, which will send a notification to the note creator.
You can also ‘@’ other people in your comment if you want them to see it and they will also be notified. After you’ve commented on the note, you will receive a notification every time someone else adds to the thread, even if they don’t ‘@’ mention you.
Read more about in-app mentions in the announcement post.
This article was published on May 6 , 2021. Product descriptions were correct at the time of publishing.
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